Store Manager
Join Our Team in Princeton, BC
We’re proud to be part of the Home Hardware family – Canada’s largest independent home improvement retailer. Here in Princeton, we’re building something great, and we’re looking for a strong, people-first leader to take on our Store Manager role.
This isn’t just about running a store — it’s about leading a team, building trust, and creating a positive, accountable work environment where people can do their best work
What You’ll Be Doing
As Store Manager, you’ll lead both the operations of the store and the people behind it.
Leadership & People Management (Key Focus):
- Lead, coach, and support a team of employees across the store
- Set clear expectations, delegate tasks effectively, and hold the team accountable
- Handle employee concerns, navigate difficult conversations, and resolve conflicts professionally and fairly
- Build a positive team culture focused on respect, communication, and performance
- Motivate staff, recognize strong performance, and address issues early
- Support hiring, training, scheduling, and performance management
Store Operations:
- Oversee all day-to-day store operations including sales, merchandising, purchasing, and inventory
- Track sales performance and work toward store targets
- Ensure the store is well organized, stocked, and customer-ready
- Support promotional activities and in-store initiatives
- Work closely with ownership to align on goals and priorities
Customer Experience:
- Be present on the floor and lead by example in customer service
- Resolve customer concerns and ensure a positive experience
- Build strong relationships with customers and the local community
What We’re Looking For
We’re looking for someone who can lead people first, operations second — someone calm under pressure, organized, and confident making decisions.
Must Have:
- Experience working in retail
- Experience managing teams in the past
- Strong people management and conflict resolution skills
- Ability to motivate teams and create accountability
- Strong organizational skills and ability to direct workflow
- Comfortable managing multiple employees and priorities both inside and outside the store
- Excellent communication and customer service skills
What Will Help You Succeed
- Experience in building supplies, construction, or home improvement (an asset)
- A hands-on leadership style — willing to jump in and support the team
- Ability to stay calm, practical, and solutions-focused when issues arise
- Strong time management and ability to prioritize
Schedule & Compensation
- Monday to Friday position
- Full-time, permanent
- Competitive pay (to be discussed based on experience)
Apply Today – If you’re someone who enjoys leading teams, solving problems, and creating a strong workplace culture, we’d love to hear from you.
Job Type: Full-time, Permanent
Salary: $63,000.00 – $68,000.00 per year (negotiable based on experience)
We are committed to equity, diversity and inclusion in our recruitment and hiring practices and welcome all to apply for this and any of our other opportunities.